To get this with SBC you would need to pay: It should ALWAYS be remembered that if you want a boutique, power user type service, you should be prepared to pay a little extra for it. They will call you with the due date once they have one. I run on the dynamic IP plan at home and have no problems with all of these. Well, he is right. Hope that made sense, and I live right off eshelman[sp] and lomita blvd if it matters.
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I had our orders department check on your order. I look forward to hearing from you. We are aware of this and we are working to improve service.
Customer service should get better I live in Norwalk too and I’m wondering linkmxx kind of speeds you are getting. Put your broadmax in bridge mode 1 thing to add the upload speed of Broadmax is not as steady as the rest and noticable, I would say the weakest link of the Broadmax is its upload speed.
Since now, Dslextreme’s service is not bad to me.
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I think your service largely caters to advanced customers, and we appreciate not having to jump through hoops to get problems solved. You are currently on a static IP plan. But hopefully service won’t suffer. It should ALWAYS be remembered that if you want a boutique, power user type service, you should be prepared to pay a little extra for it.
I successfully ftp’ed files to my PC today. Why don’t they try to provide good service to the millions of their subscribers that don’t visit here? In your email to our billing department you stated, “I’m a Dslextreme user for like 6 months. They tried to place the order moments ago and SBC’s system would not allow them to, therefore meaning that it has not yet dropped llinkmax of their system.
Dslextreme made a believer out of me. Great Speeds few second connection interupts I recommend them to everyone I know.
As far as pricing plans go, both services have pros and cons. Put your broadmax in bridge mode Put the broadmax in the closet. They will try again this afternoon to see if it has dropped out and the order can be placed.
Have some spine and ride out your contract. DSLX should really make instructions on doing this available.
Do Yourself a Great Favor George is one guy “fighting the system”. They only help here to try and look good.
Put the broadmax in the closet. There have been recent posts in the DSL Extreme forum that can explain this better. You can keep using the Broadmax but you would need to reconfigure it for applications you use that listen for inbound connections such as an ftp server. So if you can’t get an ftp client working, I would suspect an issue with your setup as George stated. The reason why DSL Extreme became so popular in the first place was cause of their “legendary” tech support.
However, since they became so popular in the past few months they’ve pretty much oversold and now have a lower tech support to customer ratio. Review by weilwang Location: When it is configured in routed mode for PPPoEports are not forwarded. Review by Sukur Location: No Thanks Well, I hope this is not true. Their email support unless it’s changed in the past few months stinks.
This may be what you’re experiencing.